Conflict Resolution & Mediation
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Communicate or Die: Getting Results Through Speaking and Listening: Global Leader Series, Book 1
By Zacks Audiobooks Production
4.6 out of 5 stars with 72 reviews
Frustrated by endless indecisive meetings, lack of alignment, mistrust, blame games, turf wars, toxic colleagues and/or weak performance?
Here's the good news: All of these are a result of bad communication. So effective communication can solve them.
But now some bad news: Most of us fly blind in our communications, simply because we never systematically trained our speaking and listening muscles.
Dr. Zweifel, former CEO, Columbia leadership professor, and award-winning author of best
Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done
4.5 out of 5 stars with 15 reviews
Turn constant complainers into productive contributors.
Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover
Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power
4.5 out of 5 stars with 111 reviews
''The day this person left our company is considered an annual holiday!''
This quote, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations.
Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an
Turning People into Teams: Rituals and Routines That Redesign How We Work
ean: 9781974922550, isbn: 1974922553,
4.1 out of 5 stars with 11 reviews
TODAY’S TEAMS want more alignment among their members, better decision-making processes, and a greater sense of ownership over their work. Experts in designing teams, David and Mary Sherwin show that any team can achieve these goals with the right rituals. Seemingly simple, a ritual is a series of behaviors performed in a specific order. With a team, however, the right ritual can foster and support a collective point of view. Turning People into Teams offers dozens of practical rituals for
Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation
4.7 out of 5 stars with 14 reviews
Thirty years ago, Roger Fisher and Bill Ury wrote the groundbreaking book Getting to Yes. It established the mutual gains approach to negotiation, or what the popular media likes to call ''win-win negotiation''. But there are few, if any, negotiating situations in which everyone can get everything they want.
In reality, most people want to win at win-win negotiation. And the way to win is to come up with a proposed agreement that is ''good'' for the other side and ''great'' for you.
I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus.in Three Simple Steps
4.1 out of 5 stars with 106 reviews
Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently.
I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. Sample dialogues
Getting to Yes with Yourself: (And Other Worthy Opponents)
4.2 out of 5 stars with 145 reviews
William Ury, co-author of the classic best seller on negotiation Getting to Yes, has taught tens of thousands of people from all walks of life - managers, salespeople, students, parents, lawyers, and diplomats - how to become better negotiators. Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be. The biggest obstacle is actually ourselves - our natural tendency to react in ways
The Elephant in the Boardroom: How Leaders Use and Manage Conflict to Reach Greater Levels of Success
4.8 out of 5 stars with 87 reviews
''When leaders fail to confront conflict, they become the 'biggest elephant' in the room.''
In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict. Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that